Shipping & Returns

At AlasheOla Herbs andSpiritual, we utilize a convenient system that allows you to be updated at every step of your order:

when your order has been picked up for Assembly and

when your order has Shipped (including tracking number)

When ordering a you'll be notified when we:

These are Signed and tracked services

Customers will be contacted on the cost of items that weigh more than the listed prices and categories above. Customers will be contacted through email or text.

We elect Royal Mail (United Kingdom Posta Services) to ship all of our packages with Priority Mail International for international packages to U. S A, Canada, Europe, South Africa And Australia. All of our domestic orders are sent via First Class (2-3 days) In any case where shipping charges collected are not enough to cover First Class mail, we may elect to use Second Class which saves our customers the added cost and inconvenience of having to pay more postage. Orders are shipped in unmarked boxes for your privacy. We also employ delivery confirmation notices for your protection.

Typically, shipping takes between 7-14 working days, but please allow 7-35 working days. This is because of the nature of our work (spiritual), some items are special and individualized,this will require extra time for it to be ready. For International orders, Please Allow 7-20 Business day. Shipping typically takes a week longer than standard Royal Mail. We ship worldwide with the exception of some countries in africa. For Bigger Orders Extra Shipping Cost May Be Incurred. If you know that your location is not secure, please add notes to your order so that we can request the postal worker collect a signature rather than risk your package being intercepted. We will also ship to the shipping address you enter in our store, not to addresses entered in Checkout/PayPal.

We are a small business and each order is hand-made and individually packaged. Typically orders received are shipped within 1-2 days but can take up to a week to process if we are waiting for certain ingredients to arrive. If it has been more than 7 days and you have not received notice that your package has shipped, do not hesitate to contact us and we'll look into it.

Payments are processed through PayPal. For the speediest completion of your order, select a credit card as your payment method. E-Checks will delay your order until they clear, and banks commonly reject them in processing. For further information, visit PayPal's site. You do not need a PayPal account to process payment with a credit card through PayPal although it is recommended. We do not accept money orders or personal checks.